Walsh Urology Associates 39000 Bob Hope Drive Wright Building Suite 209 Rancho Mirage, CA 92270 Map & Directions (760) 346-7191 |
Billing & InsuranceFinancial policyWe would like to take this opportunity to welcome you to our office and to assure that Walsh Urology Associates is committed to providing you with the best possible care. If you have further questions regarding your particular insurance plan, please contact our billing department, 877-320-1692 Ext. 175. Please read the following information regarding our Financial Policy. We will gladly discuss your proposed treatment and assist you with any questions relating to your insurance. Please bring your insurance cards with you to each visit, as there are often updates in addresses or changes in your plan that we must know in order to file your claims correctly. If you do not have insurance, payment for services is expected at the time of service, unless payment arrangements have been made in advance. To assist you, we accept cash, check, MasterCard, Visa and American Express. If you don't have you insurance cards at the time of your visit, you may be asked to reschedule your appointment, please come prepared with all the current information. If you have insurance coverage, as a courtesy, we will file ALL insurance claims when an assignment of benefits is given. If we do not participate with your insurance plan you are responsible for follow up with your insurance company regarding payment of your claim. Your coverage is a contract between you and your insurance company. If we do participate with your primary insurance, you will receive a statement for any balance due AFTER payment is received from your insurance company. Please remember that not all services are a covered benefit in all contracts. Some insurance companies arbitrarily select specific services they will not cover. All outstanding balances are due within 30 days, unless prior arrangements have been made with the Billing Department. A $25 late charge will be assessed to delinquent payments at 60 days. All balances that reach 90 days past due with no activity will be sent to a collection agency. Should your account be sent to a collection agency, you will be financially responsible for all collection fees and legal fees that our office incurs through the process utilized to collect the outstanding delinquent balance. Payment in full of any past due balance is expected prior to being seen in our office in the future. In addition, payment in full will be expected at the time of service for any future services. We realize temporary financial problems may affect timely payment of your account. If such problems do arise, please contact us promptly for assistance in the management of your account. We do use outside agencies as a means of collection should we deem it necessary. If you have any questions about the above information or any uncertainty regarding insurance coverage, do not hesitate to ask us. You may call our Billing Department at 877-320-1692 Ext. 175. . We are here to help you. RefundsUnfortunately, insurance companies do not always process the co pay according to the patient's card. If this happens and results in a credit to your account of $15 or less, this credit will remain on your account for the next visit. If you do wish to have this refunded, there will be a service charge of $7.50. This is due to the administrative cost of processing refunds. Insurances AcceptedWalsh Urology Associates is a participating Medicare provider. We also accept many private insurances including, but not limited to the following:
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